A Meter Asset Manager (MAM) and Meter Asset Provider (MAP), serving the domestic gas industry and traditional gas meters in residential properties. Our core services include, but are not limited to:
- Meter installation, maintenance, exchange and removal
- Customer service provision and support
- Asset procurement and logistics management
We’re here to help!
From basic service provision to complex metering queries, our 24/7 Customer Service Centre will happily answer any of your questions and provide you with the support you need.
We’re passionate about our customers and the services we provide, so please feel free to reach out to us on:
0845 606 6766
Customer Survey Results 2017
The Following are the feedback results from our latest customer feedback survey.
NPS Score +53
Customer Satisfaction 80
Ease of doing business 79
Asset data information and work requests by signatories to the National Grid Metering Ltd Contract.Metering Portal
IGT Meter Works
Need support? Email the team at:firstname.lastname@example.org
To help you, a quick reference of common Metering service questions and answers.FAQ's
Policy Meter Exchange (PME) Programme
Received a letter about a meter replacement in your area, and the date is inconvenient, then please call us on 0845 606 6766.
For expert engineers availability to support your metering activities, contact the team on
0121 424 8484.
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